Access Denied

[rbjohnson78]

I am trying to access this page apitest.authorize.net/soap/v1/Service.asmx?wsdl and I'm getting an access denied error.

Has anyone seen this before?

[Cerex]

I'm getting this error now too, it seems to only happen on one particular server of mine. Using a different merchant ID still gives me the error:

Access Denied
You don't have permission to access "http://apitest.authorize.net/soap/v1/Service.asmx" on this server.
Reference #18.d1fd4317.1443647142.26a6469

However, I don't get the issue on any other server using the same code and credentials. Is my IP the issue? The server's IP is: 174.120.241.66 

Thanks.

[RaynorC1emen7]

That because apitest.authorize.net  required https , it will not work with http

[Cerex]

I'm specifically making the request with https, but yes it does seem to get forced down to http.

[RaynorC1emen7]

Then is the software that is calling apitest.authorize.net/soap/v1/Service.asmx

[paulmhill88]

I am getting:

response_array returned at [0] = 

Access Denied

You don't have permission to access "http://secure2.authorize.net/gateway/transact.dll" on this server.

Reference #18.9a461160.1450297746.abb1b31

While the URL error message comes back as http:// it is using https in the code and Authorize.nets dns is forcing the url to https if you try to drop the suffix s.

Different customers have different ref#.

But on the same day we will get successful completions. The site is hosted at GoDaddy but not sure of the IPA, SSL is SHA2. We do < 10 transactions/day typically.

Any help appreciated.

[RichardH]

Hello @paulmhill88

Please report this to developer@authorize.net with the following information:

• The merchant name, Gateway ID, and website, if possible
• The IP address receiving the Access Denied message
• The URL they are connecting to—usually given in the Access Denied message
• The Reference # listed in the Access Denied message
• A screenshot of the error, if possible
• The date and time when they first encountered the message
• What the merchant was attempting to do when they saw the error
• If the error occurs in a browser, include which troubleshooting steps you attempted first

Richard

[normalarsen]

Sometimes this issue is more of an ISP side issue for not allowing access to some website or pages and it may be because of your ip has been temporarily blocked and you should find a way to get it resolved immediately.