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Adding PayPal integration gives an error

Can anyone help with adding PayPal to my account?


When I grant permissions to PayPal (both sandbox and production), I get this error on

"There has been an error while processing your request. Please try again."


I found this same issue previously discussed in 2017 here, but it seems like it was a known issue that was solved.


I opened a support case, but after two weeks it was closed and I got this reply:

I'm sorry the case was closed. It was closed because at this time we dont have an eta on when this will be resolved. Our engineers are working on getting Paypal fixed at this point, We will hopefully get that fixed soon.


Select the most suitable vcruntime140.dll file and download it to your computer. If you are an inexperienced user and do not know which version is suitable for your operating system, use the automatic method to resolve this issue