I have installed Authorize.net many times and it always works fine but the last install I did it doesn't work. It cannot connect to Authorize.net. After spending an hour on the phone with Authorize.net checking the account settings and setting and resetting the Transaction Key I began looking at the Authorize AIM module. Replacing it with a module from a site that I know works did not help. I then tried a transaction on a site that worked in the past and it stopped working also. I set up an Authorization test account and that won't work either. Has anyone else noticed problems with Authorization.net recently? Has anything changed at Authorize.net? The error I get is:
There has been an error processing your credit card
Please try again and if problems persist, please try another payment method.
Thanks,
Dan
Solved! Go to Solution.
08-17-2013 06:45 PM
08-19-2013 05:54 PM
Do a var dump of the entire output - for instance the following, if using PHP:
print_r($response);
Can't diagnose much just based off the error message.
08-18-2013 04:13 PM
I'm not sure how to do that, where do I add the code you mentioned?
Thanks,
Dan
08-19-2013 08:56 AM
I was trying to use AIM but I just switched to SIM and it worked fine, does that tell you anything? I would prefer to use AIM.
Dan
08-19-2013 08:58 AM
This is the response I received:
"3","2","33","Ship To Company is required.","","P","0","4","Lees Bees of Texas","0.10","CC","auth_only","1","dan","snyder","","101 nw 217 way","Pembroke Pines","Florida","33029","United States","5555555555","","dan@impactwebgraphics.com","dan","snyder","","101 nw 217 way","Pembroke Pines","Florida","33029","United States","","","0.00","","","01076EE5E91E8B0A129E73C22B325352","","","","","","","","","","","","","XXXX8035","MasterCard","","","","","","","","","","","","","","","",""
Is there an error code in there somewhere?
Dan
08-19-2013 03:37 PM
As the error message said ,"Ship To Company is required.", check the merchant account settings, it might have set it as required.
08-19-2013 04:01 PM
I was able to find the place for the code and found that the Authorize.net client has a requirement in his account that a company name is required. Where do I remove that requirement?
Thanks,
Dan
08-19-2013 04:13 PM
08-19-2013 05:54 PM
Great! Problem solved. Thanks so much for your help,
Dan
08-19-2013 07:29 PM
Both the solution links are broken? Having a problem with this response Authorize.net returned a malformed response, abortedAuthorize.net returned a malformed response, aborted
10-21-2019 03:14 PM