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CIM - Receipt Email Generation
Whenever I use the payment form via CIM, our customer receives two duplicate email messages. One email is HTML, the other is plain text. How do I shut off the plain text email? We don't have any customers that would require a plain text message.
โ01-20-2016 11:50 AM
1 REPLY 1
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Hi glissmann,
You can disable the Customer Email Receipts that Authorize.Net sends out to your customer's email address by configuring this in your gateway interface.
- Log into the Merchant Interface.
- Click Account from the main toolbar.
- Click Email Receipt under Transaction Response Settings.
- Deselect Email transaction receipt to customer (if email address is provided).
Thanks,
Joy
โ01-25-2016 01:02 PM