Whenever I use the payment form via CIM, our customer receives two duplicate email messages. One email is HTML, the other is plain text. How do I shut off the plain text email? We don't have any customers that would require a plain text message.
You can disable the Customer Email Receipts that Authorize.Net sends out to your customer's email address by configuring this in your gateway interface.
Log into the Merchant Interface.
Click Account from the main toolbar.
Click Email Receipt under Transaction Response Settings.
Deselect Email transaction receipt to customer (if email address is provided).
