I am using a CIM hosted form via iframe and although it works fine for most users, I have had some users report that the form is all grayed out! As per the screenshot it seems to be a css overlay issue making the form accessible.
Anyone seen this or know how to fix it??
I am using CIM hosted form in iframe popup and experiencing a bunch of problems.
When using it with my test auth.net account it worked fine, but my live account seems to have issues.
Specifically as follows:
1) I have no way of controllling which fields on the form are required. In my management pages if I specify certain fields are required this only affects what is allowed when processing payment but i cant force users to specify a billing address when adding a payment. My test account does not have this issue - it always requires a billing address.
2) They are able to enter any billing address and there seems to be no validation performed on the address when they enter the information??
3) In some cases my users have reported that the iframe popup modal doesnt display properly and although they can see the form its grayed out and they cant edit anything.
Can anyone help out - is there any way to control the behaviour of this form?