My Merchant Email Receipts do not list the products the customer has ordered. Is this normal? They read like this:
========= ORDER INFORMATION =========
Invoice : 20
Description : cart checkout
Amount : 0.01 (USD)
Payment Method : Visa
Type : Authorization and Capture
-
It seems as if they should list the products ordered? If so, how can I configure this. I see nowhere to configure the merchant email receipt, only the customer receipt, which I have done.
I am using the WP eStore plugin for Wordpress sites, at http://www.mybusinesspresence.com
Thanks!
03-15-2012 07:42 PM - edited 03-15-2012 07:42 PM
Is it normal to have an order with $0.01 amount? How are you testing this?
03-15-2012 10:49 PM
Sorry no it is not normal - This was a purchase of a $37 product with a "testing" coupon code taking $36.99 off so I can test it. But the merchant email receipt is the same in regular product purchases - there is never a product description it always says "cart checkout" next to Description. I do get an email from my shopping cart and I use that to fulfil the order but it would be handy to have that info on the merchant receipt as well.
03-16-2012 09:23 AM
Well, the description is set to whatever the cart passes for a description. Same with itemized order info. So if it's not displaying, the cart needs to be updated, I would think, and that would be something to take up with the makers of your WP plugin.
03-16-2012 10:07 AM
Ahh OK thanks I will ask them!
03-16-2012 11:58 AM