Hey, I'm trying to use this api doc https://developer.authorize.net/api/reference/index.html#recurring-billing-update-a-subscription to update existing subscriptions, but get this error
E00001 A duplicate customer payment profile already exists.
A lot of subscriptions can work fine, but a few are not. I'm just updating subscription's invoice number and description.
Anyone knows what happens? Thanks!
01-18-2018 08:17 PM
Hi @smiletrl
I tried out the api with various combinations, with different card combinations, invoice numbers and description but I couldn't get the error - E00001 A duplicate customer payment profile already exists.
Can you please share more details on exactly what you are trying ?
Thanks
01-20-2018 09:13 PM
hey kikmak42,
Thanks for the reply. This error happens with some specific subscriptions. Not all the subscriptions.
What I'm trying is to update the subscription's invioce number and description.
Then I got this issue fixed by adding the subscription's original customer profile id and customer Payment Profile id into the update code. This error goes now.
01-26-2018 02:46 AM