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E00027. This transaction has been declined for the amount 400.01 through 400.03
Hi,
For some reason depending on the amount of AUTH_ONLY transaction, error code "E00027. This transaction has been declined for the amount" is returned. For example amount $400.01, $400.02, $400.03 are declined, but $400.00, $400.04, $400.05, $400.06 are accepted.
I am running LIVE MODE on the SANDBOX.
Example request, completed with error:
https://apitest.authorize.net/xml/v1/request.api
<?xml version="1.0"?> <createCustomerProfileTransactionRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd"> <merchantAuthentication> <name>XXX</name> <transactionKey>YYY</transactionKey> </merchantAuthentication> <transaction> <profileTransAuthOnly> <amount>400.03</amount> <customerProfileId>9688176</customerProfileId> <customerPaymentProfileId>8639089</customerPaymentProfileId> <order> <invoiceNumber></invoiceNumber> <description>Some Transaction</description> <purchaseOrderNumber/> </order> <recurringBilling>false</recurringBilling> </profileTransAuthOnly> </transaction> <extraOptions><![CDATA[x_duplicate_window=15]]></extraOptions> </createCustomerProfileTransactionRequest>
Error response:
<?xml version="1.0" encoding="utf-8"?> <createCustomerProfileTransactionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd"> <messages> <resultCode>Error</resultCode> <message> <code>E00027</code> <text>This transaction has been declined.</text> </message> </messages> <directResponse>2,1,2,This transaction has been declined.,,Y,2177228805,,Some Transaction,400.03,CC,auth_only,ac0fcd8844c0780e,ewgewrge,hrthert,,ertherh,werthtr,erthert,4233,USA,,,admin@itmd.net,,,,,,,,,,,,,,FF0A34FDB66C6322D03CF3EFB3AEA614,,2,,,,,,,,,,,XXXX0027,Visa,,,,,,,,,,,,,,,, </directResponse> </createCustomerProfileTransactionResponse>
But similar AUTH_ONLY transaction with $400.04 amount succeeds:
Request
<?xml version="1.0"?> <createCustomerProfileTransactionRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd"> <merchantAuthentication> <name>XXX</name> <transactionKey>YYY</transactionKey> </merchantAuthentication> <transaction> <profileTransAuthOnly> <amount>400.04</amount> <customerProfileId>9688176</customerProfileId> <customerPaymentProfileId>8639089</customerPaymentProfileId> <order> <invoiceNumber></invoiceNumber> <description>Some Transaction</description> <purchaseOrderNumber/> </order> <recurringBilling>false</recurringBilling> </profileTransAuthOnly> </transaction> <extraOptions><![CDATA[x_duplicate_window=15]]></extraOptions> </createCustomerProfileTransactionRequest>
Response
<?xml version="1.0" encoding="utf-8"?> <createCustomerProfileTransactionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd"> <messages> <resultCode>Ok</resultCode> <message> <code>I00001</code> <text>Successful.</text> </message> </messages> <directResponse>1,1,1,This transaction has been approved.,CII0BB,Y,2177228888,,Some Transaction,400.04,CC,auth_only,ac0fcd8844c0780e,ewgewrge,hrthert,,ertherh,werthtr,erthert,4233,USA,,,admin@itmd.net,,,,,,,,,,,,,,B409F7546E06D52A3BA1510CCC6AB2DB,,2,,,,,,,,,,,XXXX0027,Visa,,,,,,,,,,,,,,,, </directResponse> </createCustomerProfileTransactionResponse>
Could you please advise what is wrong?
09-29-2012 08:04 AM
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It might have nothing to do with the amount. How far apart did you run the tests?
09-29-2012 01:54 PM
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I ran the tests more than two minutes apart from each other (I am aware that duplicate transactions posted in a row may cause duplicate error). More than that, I ran the test, which ended with error code before I ran the test, which returned success. You may also notice that requests include x_duplicate_window=15 (15 seconds to reduce the duplicate check time).
Till now (after I got error I have run near 20 tests) in 100% of cases [400.01$ - 400.03$] transactions failed and $400.00, [$400.04, $400.05, $400.06] transactions have succeeded.
09-29-2012 03:24 PM
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Tested with AIM with a test account, getting the same response. 2,1,2 for 400.01, 400.03, success for 400.06
09-29-2012 03:59 PM
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Do you know if this is something that is reproduced on SANDBOX environment only?
10-05-2012 01:21 PM
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Since, this is the first time I read about it. It probably a test case on the sandbox only.
10-05-2012 02:28 PM