E00054 ERROR

[rajkanna777]

<mobileDeviceLoginResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
<messages>
<resultCode>Error</resultCode><message><code>E00054</code>
<text>The mobile device is not registered with this merchant account.</text></message></messages></mobileDeviceLoginResponse>

I entered correct username and password but i got  this response.

[RichardH]

Hello @rajkanna777

Before a mobile device can be used, it must be registered and approved in the merchant interface.  See http://youtu.be/bNYiW94m8D8 for more details.

Richard

[rajkanna777]

Hi

  I followed the steps shown in this videos http://youtu.be/bNYiW94m8D8. After  I logged, in mobile device i am unable to view the device name/details under Account /Mobile device mangement.

The below error is appearing

<?xml version="1.0" encoding="utf-8"?>
<mobileDeviceLoginResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
<messages><resultCode>Error</resultCode><message><code>E00054</code>
<text>The mobile device is not registered with this merchant account.</text></message></messages></mobileDeviceLoginResponse>

Could you please suggest on this.

Thanking you in advance.

Regards,

Rajesh