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Error: HTTP Status Code :502 When Testing eCheck in Sandbox

Testing in sandbox for eCheck for electronic check debits for Visa Platform Connect. I have generated http signature for decorfusion_1720114742 using key and secret key provided.
Successfully updated credentials for HTTP Signature

Sending request body:
{
"clientReferenceInformation": {
"code": "TC50171_3"
},
"paymentInformation": {
"bank": {
"account": {
"type": "C",
"number": "4100"
},
"routingNumber": "071923284"
},
"paymentType": {
"name": "CHECK"
}
},
"orderInformation": {
"amountDetails": {
"totalAmount": "100",
"currency": "USD"
},
"billTo": {
"firstName": "John",
"lastName": "Doe",
"address1": "1 Market St",
"locality": "san francisco",
"administrativeArea": "CA",
"postalCode": "94105",
"country": "US",
"email": "test@cybs.com"
}
}
}

Headers:
host apitest.visaacceptance.com
signature keyid="2023c4bd-1297-4ac6-bafa-c1c36913c441", algorithm="HmacSHA256", headers="host v-c-date request-target digest v-c-merchant-id", signature="3Z0Za3jJquU2MeDPNBMDEop+5gU/6VIrYYMRsmNK3eA="
digest SHA-256=q1Yzd50TGiHAzWNvsXh/hw2ftsqHINqi6sjfi1P9uko=
v-c-merchant-id decorfusion_1720114742
v-c-date Wed, 10 Jul 2024 16:33:32 GMT
Content-Type application/json

Result;

Error: HTTP Status Code :502
{
"id": "7206288720056508104953",
"submitTimeUtc": "2024-07-10T16:27:52Z",
"status": "SERVER_ERROR",
"reason": "SYSTEM_ERROR",
"message": "Error - General system failure."
}

Decor_Dev
Member
1 REPLY 1

i have the same error , need support please

AyaRashwan
Member