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Error "No data matched your request" returned in UAT when opening a transaction from Case Management

Hi,

In UAT, we integrated with Decision Manager API to run applications Decision Manager and Advanced Fraud Screen on transactions.

However, the issue we are facing is that we are able to pull up transactions from Transaction Management UI, but see note" No Data available" under Decision Manager section.

When retrieving transaction from Case Management UI, we are getting error: "No data matched your request" and the order is missing some informations, including the Profile Rule Evaluation section.

We can also confirm that both Decision Manager and Advanced Fraud Screen applications were enabled and triggered.

Thanks

walideltahan
Member
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