I set up our organization’s online donation form using the ChronoForms full Authorize.net "Plug-In" several months ago and everything has been working smoothly - many successful donations.
But Tuesday we got an email notification from our form that showed an attempted donation with no expiration month or year - just blanks, no zeros or numbers. I contacted the donor and asked for the missing information.
I took it and tried to submit the form myself. I put in the expiration info, and got this error message:
x_login=6zxxxxxxxxxxx&x_version=3.1&x_delim_char=%7C&x_delim_data=TRUE&x_url=FALSE&x_type=AUTH_CAPTURE&x_method=CC&x_tran_key=6Xxxxxxxxxxxxx&x_relay_response=FALSE&x_card_num=4xxxxxxxxxxxxxx9&x_exp_date=&x_description=&x_first_name=Kxxxxr&x_last_name=Zxxxxxr&x_amount=100&x_address=3xx0+Sxxh+Sxxe+Drive&x_city=Chicago&x_state=IL&x_zip=6xxx3&x_invoice_num=&x_cust_id=&x_company=&x_country=United+States&x_phone=7xxxxxxxx5&x_fax=&x_email=kxxxxxxxxm&
Response Code: Error
Response Subcode: 2
Response Reason Code: 33
Response Reason Text: Expiration date is required.
Approval Code: NO VALUE RETURNED
AVS Result Code: P
Transaction ID: 0
I know I used the drop downs to enter the expiration month and year on this submission.
I have tested the form on http://developer.authorize.net/tools/datavalidation/
and the expiration values come through. It’s the same situation if I test with a copy not submitting to Authorize.net
It’s as if the Authorize.net server doesn’t see or accept those two values now.
Has anyone experienced this sort of situation?
Do you have recommendations for testing the integrity of the form?
