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General Error (Processing Error)
I'm getting this error when trying to submit a charge. The API gives the error "#35 An error occurred during processing. Call Merchant Service Provider." but I don't have the phone number to Authorize.net.
Transaction Detail |
Transaction ID: 40011476565 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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03-16-2018 11:24 AM
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Hello @starrychloe
Is this a sandbox or production transaction? If sandbox, try submitting a longer invoice number.
You can reach customer support at 877-447-3938.
Richard
03-16-2018 03:13 PM
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It is sandbox. Why would the length of the invoice number matter?
03-17-2018 08:57 PM
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We've had a few non-standard triggers sneak into our simulator. Using a more realistic invoice number will work around the issue while we fix.
Richard
03-18-2018 08:57 AM