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Incorrect currency application

Hello, my client is using software to automatically sync his Authorize.net transactions to QuickBooks Online. However, all of his transactions are synced in USD. He contacted Authorize.net Support and they said he got only one currency [CAD] enabled in his account. However, as we see on our end, the code contains 2 currencies. He also uses Elavon as a payment processor

 

"isTestMode": false,
"processors": [
{
"name": "Elavon",
"id": 1,
"cardTypes": [
"C",
"D",
"J",
"M",
"V"
]
}
],
"merchantName": [REDACTED],
"gatewayId": [REDACTED],
"marketTypes": [
"eCommerce"
],
"productCodes": [
"CNP"
],
"paymentMethods": [
"DinersClub",
"Discover",
"JCB",
"MasterCard",
"Visa"
],
"currencies": [
"USD",
"CAD"
],

 

Georgewright
Member
5 REPLIES 5

I am having the same issue.

emmawilson
Contributor

@Georgewright did you get any solution 

@emmawilson

no, unfortunately, they still import in USD

@Georgewright thank you for your response.

@Georgewright 

thank you for the info