We've been seeing a lot of Internal Server (500) errors over the weekend and this morning.
Our application is written in C# and uses the Authorize.net API. We have been making successful calls to all of the methods for almost a year now. The 500 errors are happening when we make calls for everything from:
Customer Payment Profiles:
var controller = new getCustomerPaymentProfileController(request);
to
One-time payments:
var controller = new createTransactionController(request);
The weird thing is some of the payments are going through, some are returning with the 500 (and one 504) error. And we've even seen a few responses about the system being in maintenance.
Authorize.net chat support says that everything looks good on their side and it must be an end user application issue. But a 500/504 error is typically a server side issue. How can I get support to look further into this???
