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Issue Processing Transactions Using Customer Profile ID and Payment Profile ID

I am using the PHP SDK to process payments via customerProfileId and customerPaymentProfileId. The same implementation was working properly last Friday; however, it is now consistently returning the following error:

 

 
[{"code":"E00001","text":"An error occurred during processing. Please try again."}]

Nothing has changed in my code, and I’ve verified that both the customerProfileId and paymentProfileId are valid and active in the sandbox environment. Despite this, the transactions are now failing.

2 REPLIES 2

i am also face same issue

786Traxim
Member

I happened to read a similar thread here at :https://community.developer.cybersource.com/t5/Integration-and-Testing/Error-code-E00001/td-p/93521  you can look for it and ask the users if the were able to sort this issue