Merchant Email Receipt without product details

[bmehla]

Hi,

We recieved mail from authorize.net but there is no products in the mail and under "SECURITY STATEMENT" mentioned that [It is not recommended that you ship product(s) or otherwise grant services
relying solely upon this e-mail receipt.] .

The mail is below:

---------------------------------------------------

-----Original Message-----
From: Authorize.Net Auto-Receipt [mailto:emailreceipts@authorize.net]
Sent: 13 October 2010 10:25
To: Adelfo Pe
Subject: Merchant Email Receipt

**Please DO NOT REPLY to this message. E-mail support@authorize.net if you
have any questions.

========= SECURITY STATEMENT ==========
It is not recommended that you ship product(s) or otherwise grant services
relying solely upon this e-mail receipt.

========= GENERAL INFORMATION =========

Merchant : MDP BELIFE LLC (810030)
Date/Time : 12-Oct-2010 10:55:15 PM

========= ORDER INFORMATION =========
Invoice :
Description : MDP Global
Amount : 35.00 (USD)
Payment Method : Visa
Type : Authorization and Capture

============== RESULTS ==============
Response : This transaction has been approved.
Authorization Code : 067073
Transaction ID : 3233111406
Address Verification : AVS Not Supported by Card Issuing Bank

==== CUSTOMER BILLING INFORMATION ===
Customer ID : 36
First Name : Sunil
Last Name : Shetye
Company :
Address : 1205, Dhruva ,Siva Vallabh road,
City : Mumbai
State/Province : Maharastra
Zip/Postal Code : 400066
Country : India
Phone : +91 9004358688
Fax :
E-Mail : sunil_shetye@yahoo.in

==== CUSTOMER SHIPPING INFORMATION ===
First Name : Ramakant
Last Name : Shetye
Company :
Address : B-605/606, Raj Sundaram, Shiva Vallabh Road ,
City : Mumbai
State/Province : Maharastra
Zip/Postal Code : 400068
Country : India

======= ADDITIONAL INFORMATION ======
Tax :
Duty :
Freight : 10.00
Tax Exempt :
PO Number :

========== MERCHANT DEFINED =========
osCsid : ae97586d95d7fc0b118d8adb63f51b99
x : 63
y : 6

--------------------------------------------------

Could anybody please tell me reason how this type of mail could be generated.

Many Thanks

[soundcommerce]

Greetings,

Just to confirm, would you like to include line item / product details on the generated Authorize.Net receipt?

[soundcommerce]

Please include your payments class file in your reply, there may be a possibility it doesn't support line items.

Thanks!

[bmehla]

Hi,

Yes, there should also be product details on the generated Authorize.Net.

Secondly, the payments class file code is below (don't find option for sending file, so just pasting code ):

/// class code

<?php
/*
  $Id: authorizenet_cc_sim.php 1803 2008-01-11 18:16:37Z hpdl $

  osCommerce, Open Source E-Commerce Solutions
  http://www.oscommerce.com

  Copyright (c) 2008 osCommerce

  Released under the GNU General Public License
*/

  class authorizenet_cc_sim {
    var $code, $title, $description, $enabled;

// class constructor
    function authorizenet_cc_sim() {
      global $order;

      $this->signature = 'authorizenet|authorizenet_cc_sim|1.0|2.2';

      $this->code = 'authorizenet_cc_sim';
      $this->title = MODULE_PAYMENT_AUTHORIZENET_CC_SIM_TEXT_TITLE;
      $this->public_title = MODULE_PAYMENT_AUTHORIZENET_CC_SIM_TEXT_PUBLIC_TITLE;
      $this->description = MODULE_PAYMENT_AUTHORIZENET_CC_SIM_TEXT_DESCRIPTION;
      $this->sort_order = MODULE_PAYMENT_AUTHORIZENET_CC_SIM_SORT_ORDER;
      $this->enabled = ((MODULE_PAYMENT_AUTHORIZENET_CC_SIM_STATUS == 'True') ? true : false);

      if ((int)MODULE_PAYMENT_AUTHORIZENET_CC_SIM_ORDER_STATUS_ID > 0) {
        $this->order_status = MODULE_PAYMENT_AUTHORIZENET_CC_SIM_ORDER_STATUS_ID;
      }

      if (is_object($order)) $this->update_status();

      switch (MODULE_PAYMENT_AUTHORIZENET_CC_SIM_TRANSACTION_SERVER) {
        case 'Live':
          $this->form_action_url = 'https://secure.authorize.net/gateway/transact.dll';
          break;

        default:
          $this->form_action_url = 'https://test.authorize.net/gateway/transact.dll';
          break;
      }
    }

// class methods
    function update_status() {
      global $order;

      if ( ($this->enabled == true) && ((int)MODULE_PAYMENT_AUTHORIZENET_CC_SIM_ZONE > 0) ) {
        $check_flag = false;
        $check_query = tep_db_query("select zone_id from " . TABLE_ZONES_TO_GEO_ZONES . " where geo_zone_id = '" . MODULE_PAYMENT_AUTHORIZENET_CC_SIM_ZONE . "' and zone_country_id = '" . $order->billing['country']['id'] . "' order by zone_id");
        while ($check = tep_db_fetch_array($check_query)) {
          if ($check['zone_id'] < 1) {
            $check_flag = true;
            break;
          } elseif ($check['zone_id'] == $order->billing['zone_id']) {
            $check_flag = true;
            break;
          }
        }

        if ($check_flag == false) {
          $this->enabled = false;
        }
      }
    }

    function javascript_validation() {
      return false;
    }

    function selection() {
      return array('id' => $this->code,
                   'module' => $this->public_title);
    }

    function pre_confirmation_check() {
      return false;
    }

    function confirmation() {
      return false;
    }

    function process_button() {
      global $customer_id, $order, $sendto, $currency;

      $process_button_string = $this->_InsertFP(MODULE_PAYMENT_AUTHORIZENET_CC_SIM_LOGIN_ID, MODULE_PAYMENT_AUTHORIZENET_CC_SIM_TRANSACTION_KEY, $this->format_raw($order->info['total']), rand(1, 1000), $currency);

      $process_button_string .= tep_draw_hidden_field('x_login', substr(MODULE_PAYMENT_AUTHORIZENET_CC_SIM_LOGIN_ID, 0, 20)) .
                                tep_draw_hidden_field('x_version', '3.1') .
                                tep_draw_hidden_field('x_show_form', 'PAYMENT_FORM') .
                                tep_draw_hidden_field('x_relay_response', 'TRUE') .
                                tep_draw_hidden_field('x_relay_url', tep_href_link(FILENAME_CHECKOUT_PROCESS, '', 'SSL', false)) .
                                tep_draw_hidden_field('x_first_name', substr($order->billing['firstname'], 0, 50)) .
                                tep_draw_hidden_field('x_last_name', substr($order->billing['lastname'], 0, 50)) .
                                tep_draw_hidden_field('x_company', substr($order->billing['company'], 0, 50)) .
                                tep_draw_hidden_field('x_address', substr($order->billing['street_address'], 0, 60)) .
                                tep_draw_hidden_field('x_city', substr($order->billing['city'], 0, 40)) .
                                tep_draw_hidden_field('x_state', substr($order->billing['state'], 0, 40)) .
                                tep_draw_hidden_field('x_zip', substr($order->billing['postcode'], 0, 20)) .
                                tep_draw_hidden_field('x_country', substr($order->billing['country']['title'], 0, 60)) .
                                tep_draw_hidden_field('x_phone', substr($order->customer['telephone'], 0, 25)) .
                                tep_draw_hidden_field('x_cust_id', substr($customer_id, 0, 20)) .
                                tep_draw_hidden_field('x_customer_ip', tep_get_ip_address()) .
                                tep_draw_hidden_field('x_email', substr($order->customer['email_address'], 0, 255)) .
                                tep_draw_hidden_field('x_description', substr(STORE_NAME, 0, 255)) .
                                tep_draw_hidden_field('x_amount', substr($this->format_raw($order->info['total']), 0, 15)) .
                                tep_draw_hidden_field('x_currency_code', substr($currency, 0, 3)) .
                                tep_draw_hidden_field('x_method', 'CC') .
                                tep_draw_hidden_field('x_type', ((MODULE_PAYMENT_AUTHORIZENET_CC_SIM_TRANSACTION_METHOD == 'Capture') ? 'AUTH_CAPTURE' : 'AUTH_ONLY'));

      if (is_numeric($sendto) && ($sendto > 0)) {
        $process_button_string .= tep_draw_hidden_field('x_ship_to_first_name', substr($order->delivery['firstname'], 0, 50)) .
                                  tep_draw_hidden_field('x_ship_to_last_name', substr($order->delivery['lastname'], 0, 50)) .
                                  tep_draw_hidden_field('x_ship_to_company', substr($order->delivery['company'], 0, 50)) .
                                  tep_draw_hidden_field('x_ship_to_address', substr($order->delivery['street_address'], 0, 60)) .
                                  tep_draw_hidden_field('x_ship_to_city', substr($order->delivery['city'], 0, 40)) .
                                  tep_draw_hidden_field('x_ship_to_state', substr($order->delivery['state'], 0, 40)) .
                                  tep_draw_hidden_field('x_ship_to_zip', substr($order->delivery['postcode'], 0, 20)) .
                                  tep_draw_hidden_field('x_ship_to_country', substr($order->delivery['country']['title'], 0, 60));
      }

      if (MODULE_PAYMENT_AUTHORIZENET_CC_SIM_TRANSACTION_MODE == 'Test') {
        $process_button_string .= tep_draw_hidden_field('x_test_request', 'TRUE');
      }

      for ($i=0, $n=sizeof($order->products); $i<$n; $i++) {
        $process_button_string .= tep_draw_hidden_field('x_line_item', ($i+1) . '<|>' . substr($order->products[$i]['name'], 0, 31) . '<|>' . substr($order->products[$i]['name'], 0, 255) . '<|>' . $order->products[$i]['qty'] . '<|>' . $this->format_raw($order->products[$i]['final_price']) . '<|>' . ($order->products[$i]['tax'] > 0 ? 'YES' : 'NO'));
      }

      $tax_value = 0;

      reset($order->info['tax_groups']);
      while (list($key, $value) = each($order->info['tax_groups'])) {
        if ($value > 0) {
          $tax_value += $this->format_raw($value);
        }
      }

      if ($tax_value > 0) {
        $process_button_string .= tep_draw_hidden_field('x_tax', $this->format_raw($tax_value));
      }

      $process_button_string .= tep_draw_hidden_field('x_freight', $this->format_raw($order->info['shipping_cost'])) .
                                tep_draw_hidden_field(tep_session_name(), tep_session_id());

      return $process_button_string;
    }

    function before_process() {
      global $HTTP_POST_VARS, $order;

      $error = false;

      if ($HTTP_POST_VARS['x_response_code'] == '1') {
        if (tep_not_null(MODULE_PAYMENT_AUTHORIZENET_CC_SIM_MD5_HASH) && ($HTTP_POST_VARS['x_MD5_Hash'] != strtoupper(md5(MODULE_PAYMENT_AUTHORIZENET_CC_SIM_MD5_HASH . MODULE_PAYMENT_AUTHORIZENET_CC_SIM_LOGIN_ID . $HTTP_POST_VARS['x_trans_id'] . $this->format_raw($order->info['total']))))) {
          $error = 'verification';
        } elseif ($HTTP_POST_VARS['x_amount'] != $this->format_raw($order->info['total'])) {
          $error = 'verification';
        }
      } elseif ($HTTP_POST_VARS['x_response_code'] == '2') {
        $error = 'declined';
      } else {
        $error = 'general';
      }

      if ($error != false) {
        tep_redirect(tep_href_link(FILENAME_CHECKOUT_PAYMENT, 'payment_error=' . $this->code . '&error=' . $error, 'SSL', true, false));
      }
    }

    function after_process() {
      return false;
    }

    function get_error() {
      global $HTTP_GET_VARS;

      $error_message = MODULE_PAYMENT_AUTHORIZENET_CC_SIM_ERROR_GENERAL;

      switch ($HTTP_GET_VARS['error']) {
        case 'verification':
          $error_message = MODULE_PAYMENT_AUTHORIZENET_CC_SIM_ERROR_VERIFICATION;
          break;

        case 'declined':
          $error_message = MODULE_PAYMENT_AUTHORIZENET_CC_SIM_ERROR_DECLINED;
          break;

        default:
          $error_message = MODULE_PAYMENT_AUTHORIZENET_CC_SIM_ERROR_GENERAL;
          break;
      }

      $error = array('title' => MODULE_PAYMENT_AUTHORIZENET_CC_SIM_ERROR_TITLE,
                     'error' => $error_message);

      return $error;
    }

    function check() {
      if (!isset($this->_check)) {
        $check_query = tep_db_query("select configuration_value from " . TABLE_CONFIGURATION . " where configuration_key = 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_STATUS'");
        $this->_check = tep_db_num_rows($check_query);
      }
      return $this->_check;
    }

    function install() {
      tep_db_query("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, set_function, date_added) values ('Enable Authorize.net Credit Card SIM', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_STATUS', 'False', 'Do you want to accept Authorize.net Credit Card SIM payments?', '6', '0', 'tep_cfg_select_option(array(\'True\', \'False\'), ', now())");
      tep_db_query("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, date_added) values ('Login ID', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_LOGIN_ID', '', 'The login ID used for the Authorize.net service', '6', '0', now())");
      tep_db_query("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, date_added) values ('Transaction Key', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_TRANSACTION_KEY', '', 'Transaction key used for encrypting data', '6', '0', now())");
      tep_db_query("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, date_added) values ('MD5 Hash', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_MD5_HASH', '', 'The MD5 hash value to verify transactions with', '6', '0', now())");
      tep_db_query("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, set_function, date_added) values ('Transaction Server', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_TRANSACTION_SERVER', 'Live', 'Perform transactions on the live or test server. The test server should only be used by developers with Authorize.net test accounts.', '6', '0', 'tep_cfg_select_option(array(\'Live\', \'Test\'), ', now())");
      tep_db_query("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, set_function, date_added) values ('Transaction Mode', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_TRANSACTION_MODE', 'Test', 'Transaction mode used for processing orders', '6', '0', 'tep_cfg_select_option(array(\'Live\', \'Test\'), ', now())");
      tep_db_query("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, set_function, date_added) values ('Transaction Method', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_TRANSACTION_METHOD', 'Authorization', 'The processing method to use for each transaction.', '6', '0', 'tep_cfg_select_option(array(\'Authorization\', \'Capture\'), ', now())");
      tep_db_query("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, date_added) values ('Sort order of display.', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_SORT_ORDER', '0', 'Sort order of display. Lowest is displayed first.', '6', '0', now())");
      tep_db_query("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, use_function, set_function, date_added) values ('Payment Zone', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_ZONE', '0', 'If a zone is selected, only enable this payment method for that zone.', '6', '2', 'tep_get_zone_class_title', 'tep_cfg_pull_down_zone_classes(', now())");
      tep_db_query("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, set_function, use_function, date_added) values ('Set Order Status', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_ORDER_STATUS_ID', '0', 'Set the status of orders made with this payment module to this value', '6', '0', 'tep_cfg_pull_down_order_statuses(', 'tep_get_order_status_name', now())");
    }

    function remove() {
      tep_db_query("delete from " . TABLE_CONFIGURATION . " where configuration_key in ('" . implode("', '", $this->keys()) . "')");
    }

    function keys() {
      return array('MODULE_PAYMENT_AUTHORIZENET_CC_SIM_STATUS', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_LOGIN_ID', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_TRANSACTION_KEY', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_MD5_HASH', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_TRANSACTION_SERVER', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_TRANSACTION_MODE', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_TRANSACTION_METHOD', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_ZONE', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_ORDER_STATUS_ID', 'MODULE_PAYMENT_AUTHORIZENET_CC_SIM_SORT_ORDER');
    }

    function _hmac($key, $data) {
      if (function_exists('mhash') && defined('MHASH_MD5')) {
        return bin2hex(mhash(MHASH_MD5, $data, $key));
      }

// RFC 2104 HMAC implementation for php.
// Creates an md5 HMAC.
// Eliminates the need to install mhash to compute a HMAC
// Hacked by Lance Rushing

      $b = 64; // byte length for md5
      if (strlen($key) > $b) {
        $key = pack("H*",md5($key));
      }

      $key = str_pad($key, $b, chr(0x00));
      $ipad = str_pad('', $b, chr(0x36));
      $opad = str_pad('', $b, chr(0x5c));
      $k_ipad = $key ^ $ipad ;
      $k_opad = $key ^ $opad;

      return md5($k_opad . pack("H*",md5($k_ipad . $data)));
    }

    function _InsertFP($loginid, $x_tran_key, $amount, $sequence, $currency = '') {
      $tstamp = time();

      $fingerprint = $this->_hmac($x_tran_key, $loginid . '^' . $sequence . '^' . $tstamp . '^' . $amount . '^' . $currency);

      return tep_draw_hidden_field('x_fp_sequence', $sequence) .
             tep_draw_hidden_field('x_fp_timestamp', $tstamp) .
             tep_draw_hidden_field('x_fp_hash', $fingerprint);
    }

// format prices without currency formatting
    function format_raw($number, $currency_code = '', $currency_value = '') {
      global $currencies, $currency;

      if (empty($currency_code) || !$this->is_set($currency_code)) {
        $currency_code = $currency;
      }

      if (empty($currency_value) || !is_numeric($currency_value)) {
        $currency_value = $currencies->currencies[$currency_code]['value'];
      }

      return number_format(tep_round($number * $currency_value, $currencies->currencies[$currency_code]['decimal_places']), $currencies->currencies[$currency_code]['decimal_places'], '.', '');
    }
  }
?>

/// end

Thanks

[soundcommerce]

Thanks. Based on this code:

      for ($i=0, $n=sizeof($order->products); $i<$n; $i++) {
        $process_button_string .= tep_draw_hidden_field('x_line_item', ($i+1) . '<|>' . substr($order->products[$i]['name'], 0, 31) . '<|>' . substr($order->products[$i]['name'], 0, 255) . '<|>' . $order->products[$i]['qty'] . '<|>' . $this->format_raw($order->products[$i]['final_price']) . '<|>' . ($order->products[$i]['tax'] > 0 ? 'YES' : 'NO'));
      }

Line items should be processed and sent to the SIM gateway. Unfortunately I wouldn't be able to recommend any other fixes without debugging the current code live. 

Everything does look in order and would recommend downloading the latest version of  the authorize.net_cc_sim.php module.

[swainjk]

Although the original post referenced PHP code, I am seeing the same problem with other HTTP posting. When I pass a transaction to the test server, I can include multiple line items, receive a message back that says the transaction has been approved, and then receive a confirmation email. however, the confirmation email does not include the line items, nor can I see the transaction on my developer detail page.

Here is the post data with personal information obscured:

PostData: x_cpversion=1.0&x_login=xxxxxxxx&x_tran_key=xxxxx&x_market_type=2&x_device_type=3&x_amount=22.00&x_track1=xxxxx&x_line_item=item1<|>Offering<|><|>1<|>4.00<|>Y&x_line_item=item2<|>Missions<|><|>1<|>5.00<|>Y&x_line_item=item3<|>Sunday School<|><|>1<|>6.00<|>Y&x_line_item=item4<|>Pastor Love Offering<|><|>1<|>7.00<|>Y

Any thoughts as to why the confirmation email does not show the line items?

[Joy]

Hi,

The Item ID will not show up in the Merchant email receipts. It is only available through the Transaction Details API, Transaction Details page in your Authorize.Net account and Customer email receipts.

I'm unsure why you are unable to see the transaction in your test interface, you may want to make sure you are running your test account in live mode. Any transaction submitted in test mode ( x_test_request=true) is not saved and cannot be reviewed later.

Thanks,

Joy