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No webhooks received after approving held transaction (when declined)
Sorry I know thats a confusing subject. Steps to reproduce:
- Submit transaction
- Held for review by Regional IP Address Filter with setting, "Do NOT Authorize Transactions, Hold for Review"
- Transaction approved manually via Authnet interface
- Transaction was declined by card issuer (status seen in Authnet interface)
The only webhook received through out this flow was:
net.authorize.payment.fraud.held
Nothing that the transaction was approved or declined.
โ11-08-2017 10:47 AM
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Hi @CoreyC,
There's no Webhooks event for a declined transaction, so I wouldn't expect notification there. However, I would still expect you to get a notification for the fraud approval.
I'll run this by the team and see if a notification is to be expected in all cases where the transaction is released from a fraud hold, or only in cases where that release results in a successful authorization.
โ11-08-2017 12:38 PM
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Thanks Aaron - I would expect a webhook for fraud.approved but no authcapture.created.
โ11-09-2017 08:30 AM

