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No webhooks received after approving held transaction (when declined)

Sorry I know thats a confusing subject.  Steps to reproduce:

  1. Submit transaction
  2. Held for review by Regional IP Address Filter with setting, "Do NOT Authorize Transactions, Hold for Review"
  3. Transaction approved manually via Authnet interface
  4. Transaction was declined by card issuer (status seen in Authnet interface)

The only webhook received through out this flow was:

net.authorize.payment.fraud.held

 

Nothing that the transaction was approved or declined.

CoreyC
Contributor
2 REPLIES 2

Hi @CoreyC,

 

There's no Webhooks event for a declined transaction, so I wouldn't expect notification there. However, I would still expect you to get a notification for the fraud approval.

 

I'll run this by the team and see if a notification is to be expected in all cases where the transaction is released from a fraud hold, or only in cases where that release results in a successful authorization. 

Aaron
All Star

Thanks Aaron - I would expect a webhook for fraud.approved but no authcapture.created.