Refund a Transaction with greater amount

[sureshrb3]

Hi,

i'll be having a business scenario where i need refund a amount greater than the amount debited in actual transaction. But i tried and came to know that the amount should be lesser than or equal to the amount debited in that transaction.

Scenario:  Transaction (T1 - amount 300$) with Customer Profile(C1). I need to refund 400$ to this Customer Profile, which is greater than amount(300$) debited in transaction(T1) . But i have only one transaction(T1) in this customer Profile(C1).

Is this possible? Kindly Help me with this.

Thanks,

Suresh Babu R

[RichardH]

Hello @sureshrb3

This is possible with your production account, but you must first apply for Expanded Credit-Return Capabilities (ECC).  https://www.authorize.net/content/dam/authorize/documents/ecc.pdf

Richard

[sureshrb3]

Hi,

i'll be using API calls from my webservice. Where can i find API reference or Implementation samples for ECC.

Thanks,

Suresh babu R

[RichardH]

The process for refunds is the same with ECC.

Richard