Thank you in advance for any help. I have been banging my head for several weeks trying to isolate why the following problem arises, but am tapped out of ideas. Of all the relay response posts in the forum, this one has unique attributes, so I am starting a new thread.
Configuration:
Authorize.net interface: SIM
A.net environment: test.authorize.net
Language: Classic ASP
Have read manuals, Michelle's "Relay Response Basics and Troubleshooting", used sample code, read all relevant forum posts, and have run successful direct test calls to the relay response url using valid transaction data.
Numerous tests appear to work successfully. Emails to customer and merchant all indicate successful transactions. However, at the point when the relay response module should be invoked matters grind to a halt.
A.net return codes and messages indicate transactions process successfully (see test case post-transaction data below displayed by ...tools/paramdump/index.php).
The merchant is sent an email indicating a successful transaction (see test case text below).
The relay response url passed to the payment gateway, and listed in the A.net settings is:
https://1780805.sites.myregisteredsite.com/store2/AUTHORIZENET_callback.asp
Despite the apparent success of transactions, once the payment form has been submitted, the next message displayed by a url,
https://test.authorize.net/gateway/AUTHORIZENET_callback.asp?cookiecheck=yes& is:
The following errors have occurred.
(13) The merchant login ID or password is invalid or the account is inactive.
The html for the page is:
<HTML><BODY><H3>The following errors have occurred.</H3>(13) The merchant login ID or password is invalid or the account is inactive.<BR></BODY></HTML>
This html is not generated by the relay response module. Further, I cannot determine why the "13" error code happens because the post to the A.net payment form is working just fine.
It also is very curious that the message is appears to come from a url that is a combination of A.net (test.authorize.net/gateway), and the intended relay response module (AUTHORIZENET_callback.asp)
The parameter, cookiecheck=yes&, indicate that AUTHORIZENET_callback.asp may have been called, but any errors passed by A.net would be trapped and displayed by the relay response module.
_________________
Start of post-transaction data
https://test.authorize.net/gateway/transact.dll displayed the following information, all of which appears fine:
REMOTE_ADDR: | 10.1.186.51 |
REQUEST_METHOD: | POST |
HTTP_REFERER: | none |
This is a test mode transaction.
Field Name | Field Value |
x_response_code | 1 |
x_response_reason_code | 1 |
x_response_reason_text | (TESTMODE) This transaction has been approved. |
x_avs_code | P |
x_auth_code | 000000 |
x_trans_id | 0 |
x_method | CC |
x_card_type | Visa |
x_account_number | XXXX8888 |
x_first_name | Hxxx |
x_last_name | Sxxx |
x_company | |
x_address | 76 Mxxx |
x_city | Nxxx |
x_state | CT |
x_zip | 06xxx |
x_country | USA - Connecticut |
x_phone | 203-xxx-xxxx |
x_fax | |
x_email | ha--- |
x_invoice_num | 3561 |
x_description | 2 x Lines/Outhaul line - 1/4X 15white for standard 2:1 rig (Trophy) (150890) 1 x Forestay/Forestay extension heavy duty - 1/8(660039) |
x_type | auth_capture |
x_cust_id | 10 |
x_ship_to_first_name | Hxxx |
x_ship_to_last_name | Sxxx |
x_ship_to_company | |
x_ship_to_address | 76 Mxxx |
x_ship_to_city | Nxxx |
x_ship_to_state | CT |
x_ship_to_zip | 06xxx |
x_ship_to_country | USA - Connecticut |
x_amount | 54.21 |
x_tax | 0.00 |
x_duty | 0.00 |
x_freight | 0.00 |
x_tax_exempt | FALSE |
x_po_num | |
x_MD5_Hash | 75FAFEFE465DFF7DA11FA6E3E66A9F1B |
x_cvv2_resp_code | |
x_cavv_response | |
x_test_request | true |
x_method_available | true |
End of post-transaction data
_____________________________________
Start of test case text emailed to Merchant:
************* TEST MODE *************
**Please DO NOT REPLY to this message. E-mail developer@authorize.net if you have any questions.
========= SECURITY STATEMENT ==========
It is not recommended that you ship product(s) or otherwise grant services relying solely upon this e-mail receipt.
========= GENERAL INFORMATION =========
Merchant : Henry Sykes (3xxxxx)
Date/Time : 29-Dec-2012 15:30:40 EST
========= ORDER INFORMATION =========
Invoice : 3566
Description : 1 x Anchor, paddles, bailing scoop/Anchor bracket with screws (690974)
1 x Anchor, paddles, bailing scoop/Anchor and line - 8 lb. traditional and 100'X 5/16 nylon (690970) Amount : 99.64 (USD) Payment Method : Visa Type : Authorization and Capture
============== RESULTS ==============
Response : This transaction has been approved.
Authorization Code : 000000
Transaction ID : 0
Address Verification : AVS Not Applicable
==== CUSTOMER BILLING INFORMATION ===
Customer ID : 10
First Name : Hxxx
Last Name : Sxxx
Company :
Address : 76Mxxx
City : Nxxx
State/Province : CT
Zip/Postal Code : 06xxx
Country : USA - Connecticut
Phone : 203-xxx-xxxx
Fax :
E-Mail : hasyk1@comcast.net
==== CUSTOMER SHIPPING INFORMATION ===
First Name : Hxxx
Last Name : Sxxx
Company :
Address : 76Mxxx
City : Nxxx
State/Province : CT
Zip/Postal Code : 06xxx
Country : USA - Connecticut
======= ADDITIONAL INFORMATION ======
Tax :
Duty :
Freight :
Tax Exempt :
PO Number :
========== MERCHANT DEFINED =========
x_method_available : true
End of Test case text emailed to merchant
