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Sandbox: Error getting valid response from api
Yesterday we started getting this error on out development server, "Uncaught Exception: Error getting valid response from api.".
Our production checkout is working fine, but when trying to create a new profile using a test CC#, it fails.
Has something checnged on apitest.authorize.net?
Thanks,
Don
โ04-17-2019 07:03 AM
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What's strange is the sandbox works from our staging server. But the code is the same.
I'm now catching the exception and the error is the same. When I look at the Authorizenet.log file the transaction stops at the response.
authorizenet/authorizenet/lib/net/authorize/util/HttpClient.php : 96) - Response from AnetApi:
It just ends there.
Any help appreciated.
BTW, using the PHP SDK v1.9.9 and I have the latest cert.pem
โ04-17-2019 08:37 AM - edited โ04-17-2019 08:52 AM
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Upgraded to 2.0.0 with no change
โ04-17-2019 09:41 AM
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Hello @fifty-git
Have you tried using Wireshark or similar tools to isolate where communication breaks down?
Richard
โ04-17-2019 10:19 AM
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I hadn't before your reply. I've installed wireshark locally and now I'm reading network traffic over ssh using tcpdump. But I really don't know what I'm looking for.
When I try to do a checkout on our dev, I saw this go by. with in black and red...
434747 515.610095 172.31.1.115 172.31.3.33 TCP 66 [TCP Previous segment not captured] 64742 โ 22 [ACK] Seq=146989 Ack=441873649 Win=8619 Len=0 TSval=435510312 TSecr=1127518184 434748 515.610115 172.31.3.33 172.31.1.115 SSH 1314 Server: [TCP ACKed unseen segment] [TCP Previous segment not captured] , Encrypted packet (len=1248)
I'll have to figure out what this means
- Don
โ04-17-2019 10:55 AM - edited โ04-17-2019 11:03 AM
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well, I did a reboot on our aws instance and that fixed it.
Sorry for the messed up post.
- D
โ04-17-2019 12:16 PM