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Sandbox not processing payments for a while now
Hello,
For the past hour the SIM on sandbox has been unabled to process any payment.
When entering proper test card details the page "thinks" for a while and then returns the message "Error An error occurred during processing. Please try again."
This started happening out of nowhere. I saw there was an announcement for scheduled maintenance, but it's not for today.
Is there a problem with the servers or something else is wrong?
Thanks!
โ10-25-2016 03:39 AM
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I'm Facing the same issue with the authorize .net sandbox.
โ10-25-2016 04:24 AM
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We've reported this to our operations team who are investigating.
Richard
โ10-25-2016 07:48 AM
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We are also having this issue! :)
โ10-25-2016 10:36 AM
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I can't create a Sandbox account, is the service available?
โ10-25-2016 10:43 AM - edited โ10-25-2016 10:43 AM
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Hello,
We have the same problem and just noticed login to sandbox isn't working too.
Stephane
โ10-25-2016 10:55 AM
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I am also having this issue, with both log into the sandbox admin and with payments returning as if they were declined. However, I just got an email that the test payment was accepted so something weird is definitely going on.
โ10-25-2016 11:52 AM
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It looks like they may have lost some user accounts along the way because I was having issues with sandbox login and even with reset password / user. I registered the account again, using the exact same credentials as my previous account and then was able to access the sandbox admin completely intact. :)
โ10-25-2016 11:56 AM
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Hello,
We have implemented a resolution and are monitoring sandbox environment to make sure the issue is resolved.
โ10-25-2016 12:21 PM