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Sandbox not processing payments for a while now

Hello,

 

For the past hour the SIM on sandbox has been unabled to process any payment.

 

When entering proper test card details the page "thinks" for a while and then returns the message "Error An error occurred during processing. Please try again."

 

This started happening out of nowhere. I saw there was an announcement for scheduled maintenance, but it's not for today.

 

Is there a problem with the servers or something else is wrong?

 

Thanks!

martintz0n3v
Member
8 REPLIES 8

I'm Facing the same issue with the authorize .net sandbox.

knmukundkn
Member

We've reported this to our operations team who are investigating.

 

Richard

We are also having this issue!   :)

I can't create a Sandbox account, is the service available?

Hello,

 

We have the same problem and just noticed login to sandbox isn't working too.

 

Stephane

 

stephane
Member

I am also having this issue, with both log into the sandbox admin and with payments returning as if they were declined. However, I just got an email that the test payment was accepted so something weird is definitely going on.

It looks like they may have lost some user accounts along the way because I was having issues with sandbox login and even with reset password / user. I registered the account again, using the exact same credentials as my previous account and then was able to access the sandbox admin completely intact. :)

Hello,

 

We have implemented a resolution and are monitoring sandbox environment to make sure the issue is resolved.  

 

https://status.authorize.net/incidents/z448psg0ct1w