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Testing error - support seems unavailable

Hi there



I posted this on another thread but nothing came back so im posting it again



We have followed all your instructions and this still doesnt work.



Original Problem

when trying to send card details to you using acceptUI.js on a test sandbox we get the following errors:


Library is not coming from Accept server--- a7e38542d3a404b4b3ac37a7252bca2e7f3dd724a357aa93ce22f413e74333c3

And then:

E_WC_03: Accept.js is not loaded correctly

Our API login id is : 5f76FEtQ

This is how we try to load it:

<script type="text/javascript"

What we have done to try to solve this

1. Checked that script comes from servers
2. Checked that the Accept.js script executed in the browser matches the version stored on the server - we are executing the script that we got from the server.
3. Tried loading the LIVE version of the script. Works fine.
4. Tried loading the test version = ERROR - Accept is not loaded correctly

Support Activity

1. Emailed TWICE (no positive solution came back)
2. Created Support Case. (no positive solution came back)
3. Watched this forum hoping solution would emerge (no positive solution came back)

Please investigate

Here are the response headers for the script.



Please reply with some support asap. Thanks in advance



PJ Support


umm where are you reading about a 503 error?

the problem is still the same, and unresolved. how about an actual solution? anyone?

Were you able to solve the problem? 

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