05-23-2018 02:03 PM
Hello @bluedoorconsult
If your version of WooCommerce offers an option to use Accept.js, we would recommend using that instead of DPM which is now deprecated.
Richard
05-23-2018 03:41 PM
Is the reason we are having issues is because DPM is deprecated? According to this page: https://developer.authorize.net/api/upgrade_guide/ it's still somewhat functional?
It sounds like Woocommerce does not have a solution yet and all payment methods on that page are deprecated..?
We tried putting our client's API Login ID and Transation Key and turning off sandbox mode and we are getting "Payment failure: Invalid transaction ID." Is this becauses the client's account is in Test mode? What is the purpose of test mode if transactions can't go through?
05-24-2018 07:02 AM
The client changed their account to be in live mode and for at least 4 different credit cards we've gotten:
Payment failure: code 2 - The transaction has been declined because of an AVS mismatch. The address provided does not match billing address of cardholder. (27).
Though we know they are right. This can't be because DPM is deprecated?
05-24-2018 12:21 PM
Hello @bluedoorconsult
DPM is deprecated but still supported.
If this issue is with your live production account, I suggest contacting customer support by phone at 877-447-3938. Customer Support is open 24x7 to assist you.
Richard
05-24-2018 01:00 PM