We're running Magento 1.9.4.
Authorize.net successfully settled a transaction and the customer was charged but our platform did not receive a confirmation notification from Authorize.net.
Thus, an order was not created in our store - if Magento does not receive a payment notice an order will not be created - even though the customer was charged.
No error message was sent by Authorize.net, and we verified this was not an issue caused by a Magento side malfunction.
This happened on 01-Mar-2019 22:50:41.
We successfully received order notifications prior and after this date.
Has anyone else experienced comm issues with Auth.net at the time, or experience similar problems in the past?
03-04-2019 07:07 AM - edited 03-04-2019 07:17 AM
03-05-2019 09:47 AM