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Unable to enable PayPal in authnet sandbox: always errors
I have tried about 10X now to enable PayPal in sandbox.authorize.net. Here is what happens each time:
- Go to sandbox.authorize.net
- Go to Digital Payment Solutions
- Click Sign Up
- Click Grant Permissions button
- I am taken to a paypal sandbox login screen. I login successfully with my paypal sandbox seller account.
- I am allowed into Paypal's sandbox and there is a gold Grant Permission button. I click it.
- I am redirected back to Authnet's sandbox (to the same Digital Payment Solutions section), and at the top of the paypal section it says: "There has been an error while processing your request. Please try again."
I tried this about 5X in Chrome. Then I opened Firefox, cleared all cache, deleted all cookies, and did the entire process over again. Same error. Tried 2-3 more times in firefox. Always the same error.
I have no idea what else to try. Help.

09-19-2020 01:16 PM
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I am also facing exact same issue. If you find solution can you share with me ?
Regards,
09-27-2020 08:03 AM
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We are also facing this same issue since 10/2 and have yet to get a response from anyone in support.
10-14-2020 08:07 AM
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This has been an issue for some time. A fix is expected very soon.
10-20-2020 02:52 PM
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Give it a try now
10-21-2020 03:24 PM
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I just came back and tried this again. Still breaks, but different message. After clicking Sign Up, entering my paypal sandbox seller credentials, and submit, I get a dead page:
This site can’t be reached
Check if there is a typo in www.sandbox3.paypal.com.
If spelling is correct, try running Windows Network Diagnostics.

12-15-2020 09:58 AM
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So I went back and tried once more, this time changing the paypal url (initiated by authnet) to remove the "3" in the address, and it seemed for a moment to work. Completed the process, but got an error - didn't capture it, forgot. So I tried the whole process again, from the top, and I'm right back to the same errror as originally posted.

12-21-2020 02:08 PM
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Thank you for the detailed instructions. I removed the "3" from the link that was provided by Authorize.net and I was able to grant permission successfully. I now see "Pending" for PayPal under Digital Payment Solutions.
01-27-2021 11:29 AM
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I m facing the same issue can anyone help me solve this thing
02-23-2021 01:11 AM
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Hello
i am facing the same issue.
can anyone help me here.
02-23-2021 02:04 AM

