Unsettle transactions

[Ebillsoft2]

Hello,

Can someone help me settle our unsettle transactions.  The 1st one happened on 29-Jan-2014.

Thank you very much.

P.A. Nguyen

[RichardH]

Hello @Ebillsoft2

Typically transactions settle once per day unless they were created using Authorize Only.  Authorize Only transactions must be followed by a Prior Authorization and Capture or they will expire in about 30 days.

Are these transactions in our sandbox or production account?

Richard

[Ebillsoft2]

Hi Richard,

These transactions are in sandbox account.  I am clear from your explaination.  They all have "Authorized/Pending Capture" status so I think I will need to send a capture request.

Thank you very much,

P.A. Nguyen

[RichardH]

If these are credit card transactions, please open a developer support ticket and include your API Login for your sandbox account at http://developer.authorize.net/support.

If however these are echeck transactions, the sandbox does not currently settle ACH transactions in the sandbox.

Richard