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Windows InPerson SDK BBPOS Declined but Captured

I have created an application using the Windows InPerson SDK using the BBPOS Chipper 2X.

 

When I process a transaction, it shows as Captured/Pending in the Transaction Search when logging into the Merchant Portal, but I'm receiving a DECLINED result from the SDK. 

 

Is there a solution for this? I grabbed the latest from github this evening, which appears to have a fix for this, but I seem to still have this issue.

 

Thanks,

anthonyshaw
Member
1 REPLY 1

my log shows that it's approved, then immediately calls the doVoidTheTransaction

 

11/18/2021 2:35:45 PM:****startEMVTransaction****1.00

11/18/2021 2:35:46 PM:Reader SDK version3.2.3

11/18/2021 2:35:46 PM:WalkerCardListenerBase:startConnection

11/18/2021 2:35:46 PM:WalkerCardListenerBase:getActiveListener

11/18/2021 2:35:46 PM:WalkerCardListenerBase:getActiveListener

11/18/2021 2:35:46 PM:WalkerCardListenerBase:checkCard

11/18/2021 2:35:50 PM:WalkerCardListenerBase:handleCheckCardResult

11/18/2021 2:35:50 PM:WalkerCardListenerBase:getActiveListener

11/18/2021 2:35:50 PM:WalkerCardListenerBase:getActiveListener

11/18/2021 2:35:50 PM:WalkerCardListenerBase:getActiveListener

11/18/2021 2:35:50 PM:WalkerCardListenerBase:getActiveListener

11/18/2021 2:35:50 PM:WalkerCardListenerBase:startEmv

11/18/2021 2:35:51 PM:WalkerCardListenerBase:setAmount

11/18/2021 2:35:52 PM:WalkerCardListenerBase:getActiveListener

11/18/2021 2:35:52 PM:WalkerCardListenerBase:getActiveListener

11/18/2021 2:35:52 PM:Customer confirmed the transaction.

11/18/2021 2:35:56 PM:WalkerCardListenerBase:processInsert

11/18/2021 2:35:56 PM:WalkerCardListenerBase:preparePayment

11/18/2021 2:35:56 PM:WalkerCardListenerBase:getActiveListener

11/18/2021 2:35:56 PM:WalkerCardListenerBase:getActiveListener

11/18/2021 2:35:57 PM:WalkerCardListenerBase:getActiveListener

11/18/2021 2:35:57 PM:WalkerCardListenerBase:doAuthOrAuthCaptureIfQuickChip

11/18/2021 2:35:57 PM:Posting request:1.00authOnlyTransaction

11/18/2021 2:35:57 PM:Terminal Number:00222273

11/18/2021 2:35:58 PM:Response received trans id43063349993

11/18/2021 2:35:58 PM:Response received messagesThis transaction has been approved.1

11/18/2021 2:35:59 PM:WalkerCardListenerBase:getActiveListener

11/18/2021 2:35:59 PM:WalkerCardListenerBase:getActiveListener

11/18/2021 2:35:59 PM:WalkerCardListenerBase:doVoidTheTransaction

11/18/2021 2:35:59 PM:Posting request:0voidTransaction

11/18/2021 2:35:59 PM:WalkerCardListenerBase:notifyListenerAndStop

11/18/2021 2:35:59 PM:WalkerCardListenerBase:getActiveListener

11/18/2021 2:35:59 PM:WalkerCardListenerBase:getActiveListener

11/18/2021 2:36:03 PM:didFailTranactionThis transaction has been declined

11/18/2021 2:36:07 PM:WalkerCardListenerBase:killListenerReference
anthonyshaw
Member