- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Following error come when enter particular information:-
$merchantAuthentication->setName("73ePUg6j");
$merchantAuthentication->setTransactionKey("***Q");
$response = $controller->executeWithApiResponse( \net\authorize\api\constants\ANetEnvironment::SANDBOX);
Output come:-
[code:net\authorize\api\contract\v1\MessagesType\MessageAType:private] => E00007 [text:net\authorize\api\contract\v1\MessagesType\MessageAType:private] => User authentication failed due to invalid authentication values.
when i use
$response = $controller->executeWithApiResponse( \net\authorize\api\constants\ANetEnvironment::PRODUCTION);
I get output:-
[errorCode:net\authorize\api\contract\v1\TransactionResponseType\ErrorsAType\ErrorAType:private] => 34 [errorText:net\authorize\api\contract\v1\TransactionResponseType\ErrorsAType\ErrorAType:private] => The VITAL identification numbers are incorrect. Call Merchant Service Provider.
But when i tested my account with my key it sucesffuly charge credit card .please help me to resolve this problem.
Solved! Go to Solution.
โ05-31-2016 11:49 PM - last edited on โ06-01-2016 06:19 AM by RichardH
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The error suggests a configuration problem with the merchant's production gateway. Our customer support department is open 24x7 and can assist your client and ensure their account is properly configured.
Richard
โ06-01-2016 09:06 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
thanks sir.I send your message to our client.I forward you response what i get .Thanks for solution
โ06-01-2016 09:22 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If your key works and their didn't, maybe their key is wrong?
for sandbox, you can test the key with the Authentication test
https://developer.authorize.net/api/reference/index.html#authentication
โ06-01-2016 04:38 AM - edited โ06-01-2016 04:40 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for your idea.But i also check on this url with client key same unauthorization error will come.Issue not resolves
โ06-01-2016 06:08 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
As a reminder, our sandbox and production systems are completely separate and you cannot use credentials from one system in the other.
Richard
โ06-01-2016 10:30 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
sound like it is a production key. and you got your answer right at the response
The VITAL identification numbers are incorrect. Call Merchant Service Provider.
โ06-01-2016 11:12 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
what now i say to client.what i do with this info?can i say to client to talk authorize support to check is account?what when he send message authorize support say go on authorize community and search these type of issue.There is no programmer in support in authorize.net?
โ06-01-2016 08:34 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The error suggests a configuration problem with the merchant's production gateway. Our customer support department is open 24x7 and can assist your client and ensure their account is properly configured.
Richard
โ06-01-2016 09:06 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
thanks sir.I send your message to our client.I forward you response what i get .Thanks for solution
โ06-01-2016 09:22 PM