Electronic Check Debit - Failed

[swagata]

Hi Team,

I am trying to configure echeck payment option under secure acceptance profile in my sandbox account, but while trying to test the flow I get the below error, can you please share anty guidance on how to resolve the same or configure a different payment processor in sandbox account.

The payment processor fdiglobal is not configured to process ECP transactions 

[coltonsriver]

This usually happens when the payment processor isn’t enabled for eCheck transactions in the sandbox. you might need to either enable ECP for fdiglobal or switch to a different processor that supports eChecks in sandbox mode.

[swagata]

I dont see any option to switch processor in sandbox mode, can you please share the steps on how we can switch to a different processor in sandbox or configure fdiglobal to support ecp transactions?

[emily872]

The error The payment processor fdiglobal is not configured to process ECP transactions occurs because your current processor does not support eCheck (ECP) transactions in the Sandbox.

To resolve this:

• eCheck (ACH/ECP) is only supported with specific processors. In the Authorize.net Sandbox, you cannot switch to another live processor, but you can use the default eCheck testing setup provided by Authorize.net.

• Make sure you have eCheck.Net enabled in your Sandbox account under Account > Settings > Payment Forms > Payment Methods.

• For testing, use the sample eCheck test data from our documentation:
  
  

If you need eCheck in production, you’ll need a processor that supports ECP transactions.