Showing results for 
Search instead for 
Did you mean: 
since ‎05-23-2011

Your latest statistics

  • 0 Replies
  • 0 Solutions
  • 0 Kudos given
  • 0 Kudos received

User Activity

I have 2 customers requesting a solution for the following situation. Both manufacturers offer Advanced Exchange. Customers may opt to receive a replacementunit prior to returning the defective unit. This is an important customer satisfaction feature...
We have a Rapid Replacement program for our customers. To be eligible the customer must provide a valid credit card. A replacement is shipped immediately. The credit card is only charged if the return is not received within 20 days. Most of the produ...