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Hello
A subscription was declined on 08/01/2015
I tried to update card and set new start date and got a message Start Date cannot be changed.
(current date on 08/25/2015)
please explain to me the message. when the subscription cannot be changed a start date?
Thanks
Solved! Go to Solution.
โ08-25-2015 07:41 PM
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Yes, you can't change the date once the subscription had started.
โ08-26-2015 04:32 AM
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Sorry, a subscription still active, but transaction cycles of subscription was declined.
I think thats reason we cannot change new start date. is it right?
โ08-25-2015 08:37 PM
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Yes, you can't change the date once the subscription had started.
โ08-26-2015 04:32 AM