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API Response Codes 2 | 65

For the response code 2-65 the explaination is,

"Authorization with the card issuer was
successful, but the transaction was
declined due to a card code mismatch
with the card code on file with the card
issuing bank. This is based on the
settings in the Merchant Interface."

 

Question 1: is this a problem between the card issuer and the issuing bank? Is it a good card in one place and not in another?

 

Question 2: Where in the merchant interface can I manage the setting to handle this. Is there something specific, or is the validation setting a broad brush, handling this and other CCV issues?

 

Thanks,

 

Don

fifty-git
Regular Contributor
1 ACCEPTED SOLUTION

Accepted Solutions

Hello @fifty-git

 

For #1, the card issuer and the issuing bank are the same thing.

 

For #2, read this KB article on how to configure this setting in the Merchant Interface: 

https://support.authorize.net/authkb/index?page=content&id=A664

 

Richard

View solution in original post

RichardH
Administrator Administrator
Administrator
2 REPLIES 2

Hello @fifty-git

 

For #1, the card issuer and the issuing bank are the same thing.

 

For #2, read this KB article on how to configure this setting in the Merchant Interface: 

https://support.authorize.net/authkb/index?page=content&id=A664

 

Richard

RichardH
Administrator Administrator
Administrator

Thank you for your reply

 

- Don

fifty-git
Regular Contributor