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ARB Not Charging CC

Hello there,

 

For some reason recuring payments are not being charged even though they show an active status in the recurring billing console at auth.net - it really looks like the ARB has been set up properly... yet it is not charging - is there maybe something I have missed in setting it up?

 

TIA for any help.

lobos
Member

‎02-02-2012 09:06 AM

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1 REPLY 1

We'll need more information. How do you know it's not charging? When are you scheduling the payment? Same day? If so you have to wait until the next say to see if it is processed. Do you get a Silent Post with the payment or failure? An email notification?


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stymiee
Expert
Expert

‎02-02-2012 09:30 AM

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