Hi ,
I am doing an integration of my android with authorize.net sdk to accept card present transactions. Every thing works fine except to the ponit when we submit the transaction for processing, we are getting an error E00000 - Unknown error. We are not able to find the root cause of this error.
Can you please help? I have already spent 3 days trying to debug this.
Regards,
Ritesh
โ05-30-2014 05:45 AM
Hello @riteshmitra
Are there additional details that could help us further troubleshoot your issue? For example, are you submitting the track data? Is the track data encrypted? What is the content of your createTransaction request?
Richard
โ05-30-2014 08:03 AM
Hi Richard,
Yes we are submitting the track data and it is an encrypted one.
Here is the copy of the code that is being used for the processing of the transaction:
CreditCard creditCard = CreditCard.createCreditCard();
creditCard.setTrack1(Track1Data);
Order order = Order.createOrder();
order.setTotalAmount(new BigDecimal(oTotal));
order.setDescription(" Test Order");
Customer customer = null;
Address shippingAddress = null;
ShippingCharges shippingCharges = null;
EmailReceipt emailReceipt = null;
HashMap<String, String> merchantDefinedFields = new HashMap<String, String>();
merchantDefinedFields.put("notes", "sent from SampleActivity");
Intent authNetIntent = authNetObj.createAIMAuthCaptureIntent(this, refId,totalAmount,
creditCard, order, customer, shippingAddress,shippingCharges, emailReceipt,
merchantDefinedFields);
โ05-30-2014 08:18 AM
Which encrypted reader are you using (make and model) ?
In order to use an encrypted reader with the Sandbox, it must be injected with the Authorize.Net key specific to the sandbox.
โ05-30-2014 08:58 AM
Hi,
We are using Shuttle reader. We bought it from posenclosures.com/authnet/ website. On their website they mentioned that they are authorized reseller of the encrypted card readers.
We have also tried the transaction on the live account with the same response. The response is always the same irrespective of the environment.
โ05-30-2014 08:59 AM - edited โ05-30-2014 09:00 AM
any update...please help
โ05-30-2014 02:56 PM
โ05-30-2014 07:01 PM
This doesn't help as the error that I am getting back is different.
โ06-01-2014 07:08 AM
Did you read it? It said to read the AIM XML to see that need to be done to work with encrypted card reader
You might need to see if the SDKs support encrypted card reader.
โ06-01-2014 12:52 PM
Hello @riteshmitra,
Support for encrypted payments using the current SDK is not yet support. A newer release supporting this feature will be available soon. Unfortunately, I don't have a specfic time line for delivery but will post updates to this thread when I do.
I'd recommend subscribing to this topic so that you'll be alerted via email if there are updates. To subscribe, click Topic Options at the top of this thread and then select Subscribe. You'll then receive an email once anyone replies to your post.
Thanks,
Richard
โ06-03-2014 12:22 PM