Our mobile Checkout App for Android Tablet is basically working. Two issues:
1. if you don't insert the card within about 5 seconds of when it asks you to, you get a Timeout error.
Is there any way to increase the time allowed? customers sometimes fumble around with the card.
2. When you do insert the card correctly, the you get a Confirm / Cancel pop up. But the two buttons are packed together one on top of another - not appropriate for a touch screen. Do we have any control of the layout of that popup?
Thanks for bringing this to our attention. I will be discussing these 2 issues with our developers today and will offer a correction as quickly as possible. A couple of notes for you:
Note that there is a "headless" version coming out shortly that will allow you to fully control the UI, all screen prompts, layouts, colors, etc. The existing application does allow you to pass parameters for background color, font control, and a banner graphic but not button layout. I would only go "headless" if you have a branded POS app since that does increase the development effort, but we are working to ensure that choice is yours.
Thanks for reporting these to us and for your partnership in providing a remedy.
Technical Product Manager
I've done some checking, and the time out in the SDK is set to 180 seconds. We aren't seeing an early timeout in our testing here, so we need a bit more help from you. Starting with the obvious (forgive questions that seem self evident, we are trying to eliminate all possibilities):
Thanks for your help!
Have you checked the readme file on the in person SDK andriod
It has a section on Quick Chip in the Background without UI .
Thanks a lot, Anurag, for replying again, and for the valuable hint! I had gone through this ReadMe before but was under the impression that Quick Chip only works for VISA cards. Is that not true, and it works for all types of credit cards (MasterCard, American Express, Discover, etc)?