Showing results for 
Search instead for 
Did you mean: 

Anyone use I could use some assistance with MSPs (Merchant Service Providers).

Hello everyone,,

I use for my Shopify shop. I would prefer to use Shopify's own payment processing (which is via Stripe), but because I sell dietary supplements, I'm prohibited. assigned me the Merchant Service Provider (MSP) of Cybersource. I didn't realize this was going to be the case - I just assumed that everything is done via

After potential customers couldn't pay via their AMEX cards, I asked Cybersource what's up and they said I need to get a separate American Express merchant account. I though the whole point of utilizing is so that I don't need to contract directly with credit card processors...

I'm not sure whether I should stick with (I believe I already paid a setup fee). I'm limited because some won't do dietary supplements. Does anyone have experience with other MSP's I can choose? tells me that if I switch, it's going to be another 10 cent per transaction..


This exact question has been on the forum many times. You can talk to the merchant services department at your bank.
All Star