CIM CreateCustomerProfile Issues

[JoMo1970]

Can somebody please advise to me on why the CreateCustomerProfile required banking or credit card information. I have been told from a few different people that I can create a Customer Profile without having to pass in Credit Card information or Banking information. 

Whenever, I have tried to remove financial information, all requests fail and I am prompted to add the information. Once the information is entered, the request passes.

Is creating Customer Profiles allowable without passing financial information? Please advise

Thanks,

John

[RaynorC1emen7]

Can you show us how are you doing the createCutomerProfile without the payment information, so we can see what might be the issue? What is the error you are getting?

[md_dev]

Hello,

We've encountered the same issue. We are trying to do everything using Authorize's Hosted forms.

The "createCustomerProfileRequest" requires a "<creditCard>" to go through successfully. However, we would like to create a Customer Profile without a "<payments>" block, and just get back the new CIM Profile ID, then make a call to "getHostedProfilePageRequest" to "addPayment" using CIMs hosted form (https://test.authorize.net/profile/addPayment)

Our use case is when a brand new user creates an account, goes to their account settings and wants to Add a Payment for the first time.

But to get to the hosted "Add Payment" form, using the "getHostedProfilePageRequest" requires a "<customerProfileId>".

Is it possible to create a customer profile id only using the createCustomerProfileRequest API call without providing (http://developer.authorize.net/api/reference/index.html#customer-profiles-create-customer-profile)?

Thank you

[RichardH]

Hello @md_dev

Try creating a profile without payment or validationMode, then use the resulting customer profile with the hosted add payment form.  You can try this in the API Reference Try It tab. 

Richard

<?xml version="1.0" encoding="utf-8"?>
<createCustomerProfileRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">  
   <merchantAuthentication>
     <name>***</name>
     <transactionKey>****</transactionKey>
    </merchantAuthentication>
   <profile>
     <merchantCustomerId>123456</merchantCustomerId>
     <description>Profile description here</description>
     <email>customer-profile-email@here.com</email>
     </profile>
  </createCustomerProfileRequest>

<?xml version="1.0" encoding="utf-8"?> 
<createCustomerProfileResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <messages>
    <resultCode>
      Ok
    </resultCode>
    <message>
      <code>
        I00001
      </code>
      <text>
        Successful.
      </text>
    </message>
  </messages>
  <customerProfileId>
    39425240
  </customerProfileId>
  <customerPaymentProfileIdList />
  <customerShippingAddressIdList />
  <validationDirectResponseList />
</createCustomerProfileResponse>

[md_dev]

Fantastic and thank you!

I appreciate your quick reply as well!

Sincerrely,

Tim