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CIM | Record not found if i try to get profile just after creation

I am working on integrating CIM to one of our systems. It seems whenever we perform a create or delete on a profile, the changes takes about 10 seconds to take affect.

If I try to get a profile just after creation, it returns record not found. If I try to get a profile just after deletion, an empty profile is returned with proper CustomerProfileId.

I can work around this by introducing an artificial delay but that slows down the API by a lot.

Please help.

avnishkumar
New Member
1 REPLY 1

Sounds like an eventual consistency issue! Instead of adding delays, try a retry mechanism with exponential backoff—it’s faster and more efficient. Also, check if the CIM docs mention consistency settings or flags that could help.

DrewAnderson
New Member