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Limitations on cards that can be used with CIM?

We recently implemented CIM. We've had a lot of complaints of declines, and have found that they're H&R Block Mastercards, apparently some sort of prepaid or gift card. They're being declined when the test transaction is done to create a payment profile.

 

So are there limitation in what types of cards can be used with CIM?

unitedu
Contributor
4 REPLIES 4

Hello @unitedu

 

Because these cards are not associated to an address the AVS check will fail.  In this case, you'll need to uncheck the setings for U in the Merchant Interface.

 

Refer to this post for more details: 

https://support.authorize.net/authkb/index?page=content&id=A516

 

Richard

RichardH
Administrator Administrator
Administrator

We actually don't use AVS at all, so that's not the problem.

 

Hi unitedu,

 

Can you please email developer@authorize.net and provide sample transaction IDs so we can check this for you.

 

Thanks,

Joy

Joy
Administrator Administrator
Administrator

An e-mail has been sent. Thanks.