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Payment failed error messages

Hi,

 

I'm using magento 1.7 and authorize.net seems to be only providing very general error messages when a customer's attempt to make payment fails.

 

An example would be:

"Could not create credit card profile (add customer profile). Please check your information and try again".

 

How do I configure authorize.net to inform the customer exactly where the issues lies? E.g. zip code is incorrect

 

Thanks!

kristpi
Member
1 REPLY 1

"Could not create credit card profile (add customer profile). Please check your information and try again". is not an error from authorize.net.  If it processed by magento, you need to ask magento.

RaynorC1emen7
Expert