Production Mode does not work

[jsw32821]

Hi,

I am using the C# - SDK sample code with few adjust to integrate in a customer's website. Code works very well in Sandbox, using my developer credentials. Then, when I turn the environment to Production put my Customer's credentials and live customer's portal set to Test Mode, the code does not work  and returns a error message saying there was some error trying to process the transaction. Message comes without any error number.

 I spent several hours on internet trying to get an answer but unfortunatly I did not find answer.  
Also I called Authorize.net but they could not offere me any help without a error number.

Code below shows where in the code I made changes to production server.

public static class AuthorizeNetHelper
    {
        static AuthorizeNetHelper()
        {
            ApiOperationBase<ANetApiRequest, ANetApiResponse>.RunEnvironment = Properties.Settings.Default.RunningInProductionEnvironment ? AuthorizeNet.Environment.PRODUCTION : AuthorizeNet.Environment.SANDBOX;
        }

        public static createTransactionResponse ChargeCreditCard(creditCardType creditCard, customerAddressType billingAddress, string description, decimal amount)
        {
            ApiOperationBase<ANetApiRequest, ANetApiResponse>.RunEnvironment = AuthorizeNet.Environment.PRODUCTION;

and I put this on web.config

<setting name="AuthorizeNetApiLoginId" serializeAs="String">
        <value>I put customer's LoginId here</value>
      </setting>
      <setting name="AuthorizeNetApiTransactionKey" serializeAs="String">
        <value>I put customer's TransactionKey here</value>
      </setting>
      <setting name="RunningInProductionEnvironment" serializeAs="String">
        <value>True</value>

I wonder if someone could help with this issue.

Thank you in advance.

JS

[jsw32821]

Hi,

Production Gateway is still in Test Mode. and All sensitive credential are in the webconfig file.

I am using the GitHub Sample code for C# ( biblioteca .NET) with few changes to send a TransactioRequest this way:

     var request = new createTransactionRequest { transactionRequest = transactionRequest };

Below is the full code I am using:

AuthorizeNetHelper.cs 

using AuthorizeNet.Api.Contracts.V1;
using AuthorizeNet.Api.Controllers;
using AuthorizeNet.Api.Controllers.Bases;
using System;
using System.Collections.Generic;
using System.Linq;
using System.Web;

namespace Booking.Infrastructure.Helpers
{
    public static class AuthorizeNetHelper
    {
        static AuthorizeNetHelper()
        {
            ApiOperationBase<ANetApiRequest, ANetApiResponse>.RunEnvironment = Properties.Settings.Default.RunningInProductionEnvironment ? AuthorizeNet.Environment.PRODUCTION : AuthorizeNet.Environment.SANDBOX;
        }

        public static createTransactionResponse ChargeCreditCard(creditCardType creditCard, customerAddressType billingAddress, string description, decimal amount)
        {
            ApiOperationBase<ANetApiRequest, ANetApiResponse>.RunEnvironment = AuthorizeNet.Environment.SANDBOX;

            ApiOperationBase<ANetApiRequest, ANetApiResponse>.MerchantAuthentication = new merchantAuthenticationType
            {
                name = Properties.Settings.Default.AuthorizeNetApiLoginId,
                ItemElementName = ItemChoiceType.transactionKey,
                Item = Properties.Settings.Default.AuthorizeNetApiTransactionKey
            };

            var transactionRequest = new transactionRequestType
            {
                transactionType = transactionTypeEnum.authCaptureTransaction.ToString(),
                amount = amount,
                payment = new paymentType { Item = creditCard },
                billTo = billingAddress,
                lineItems = new lineItemType[]
                {
                    new lineItemType
                    {
                        itemId = "1",
                        name = description.Substring(0, description.Length > 31 ? 31 : description.Length),
                        quantity = 1,
                        unitPrice = amount
                    }
                }
            };

            var request = new createTransactionRequest { transactionRequest = transactionRequest };

            var controller = new createTransactionController(request);
            controller.Execute();

            var response = controller.GetApiResponse();

            return response;//.messages.resultCode == messageTypeEnum.Ok;
        }

        public static string GenerateExp(int month, int year)
        {
            return (new DateTime(year, month, 1)).ToString("MMyy");
        }
    }
}

Here is code  on Controller

 

case PaymentMethod.CreditCard:
                        {
                            var creditCard = new AuthorizeNet.Api.Contracts.V1.creditCardType
                            {
                                cardNumber = viewModel.CCNumber,
                                expirationDate = AuthorizeNetHelper.GenerateExp(viewModel.CCExpMonth, viewModel.CCExpYear),
                                cardCode = viewModel.CCCode
                            };

                            var billingAddress = new AuthorizeNet.Api.Contracts.V1.customerAddressType();

                            if (!string.IsNullOrEmpty(viewModel.CCFirstName))
                                billingAddress.firstName = viewModel.CCFirstName;

                            if (!string.IsNullOrEmpty(viewModel.CCLastName))
                                billingAddress.lastName = viewModel.CCLastName;

                            if (!string.IsNullOrEmpty(viewModel.CCAddress))
                                billingAddress.address = viewModel.CCAddress;

                            if (!string.IsNullOrEmpty(viewModel.CCCity))
                                billingAddress.city = viewModel.CCCity;

                            if (!string.IsNullOrEmpty(viewModel.CCState))
                                billingAddress.state = viewModel.CCState;

                            if (!string.IsNullOrEmpty(viewModel.CCZipCode))
                                billingAddress.zip = viewModel.CCZipCode;

                            if (!string.IsNullOrEmpty(viewModel.CCCountry))
                                billingAddress.country = viewModel.CCCountry;

                            var description = string.Format("Reservation {0}", reservation.ReservationNr);

                            var response = AuthorizeNetHelper.ChargeCreditCard(creditCard, billingAddress, description, paymentTotal);

In my sandbox account  everything works fine. In production with customer's real credentials does not.

The only change I made was replace this line

ApiOperationBase<ANetApiRequest, ANetApiResponse>.RunEnvironment = AuthorizeNet.Environment.SANDBOX;

with that

ApiOperationBase<ANetApiRequest, ANetApiResponse>.RunEnvironment = AuthorizeNet.Environment.PRODUCTION;

Thank you for your help,

JS

[RichardH]

@jsw32821 could you please try again.  There was some fine-tuning done to our production servers today that may improve your results.

Richard

[jsw32821]

Tested and... worked fine in Production server.

Thank you very much.

Have a great evening.

JS