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The merchant login ID or password is invalid or the account is inactive. 13 error
I am using Wp E eCommerce with authorize.net plugin , when i click checkout button it shows "The merchant login ID or password is invalid or the account is inactive. 13 error" let me know how can i fix this error?
Ramesh.
thank you
โ08-20-2018 08:42 PM - last edited on โ08-21-2018 03:10 PM by RichardH
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Hello @ramesh1985
The only solution to this issue is to use the correct API Login and Transaction Key. Is this for your production or sandbox account? You cannot use sandbox credentials for a production account or vice versa.
https://developer.authorize.net/api/reference/responseCodes.html?code=13
Richard
โ08-21-2018 03:12 PM