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Try to sign up for Verified Merchant Seal get 'An unexpected error..'

I am trying to sign up for the Merchant seal.

 

When I go to the merchant seal section and click Sign Up, it gives me the error:

"An unanticipated error occurred while processing this request. Please click your browser’s Back button to return to the previous page"

 

And I cannot sign up or access the code to install the seal into my site.

 

Please help.

 

TIA

 

P

pcdubbya
Member
4 REPLIES 4

I'd like to also say I have tried it in Chrome, FireFox, IE and Safari on iPhone and all show same error.

pcdubbya
Member

Hello @pcdubbya

 

I would recommend contacting customer support if you are having trouble with your production account.

 

Richard

 

Will do. Was hoping it was something someone has experienced before with a work around as support isn't open until Monday. 

But if I have to wait until Monday, I will. 

 

Thanks.

Merchant Support Representatives are available to answer your questions by phone 24 hours a day, 7 days a week (closed major holidays).

 

  • US: 1-877-447-3938
  • UK/Europe: +44 (0) 203 564 4844
  • AUS: +61 1800 019 932