06-23-2014 10:56 AM
What was the Response Code? Response Subcode? Response Reason Code?
Does it only fail thru the API while it work in the merchant account?
06-23-2014 11:37 AM - edited 06-23-2014 11:38 AM
If this is an issue with your live production gateway account, I would encourage you to contact sustomer support. They have access to additional information and tools to assist you.
Richard
06-23-2014 11:42 AM