How do we void out a refund if a refund was submitted by accident?
I imagine that the process would be different depending on whether or not the transaction has been posted.
โ05-24-2018 01:56 PM
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โ05-26-2018 01:36 AM
You can only void a transaction when it's unsettled, as essentially a void is canceling the transaction you haven't been 'paid' for yet.
Details here: https://developer.authorize.net/api/reference/index.html#payment-transactions-void-a-transaction
Once the transaction is settled, it's no longer eligible to be voided since it has been sent to your merchant account provider for funding. In this case, refunding the transaction is your option.
Details here: https://developer.authorize.net/api/reference/index.html#payment-transactions-refund-a-transaction
โ05-31-2018 06:21 AM
Type a product name
