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duplicate error after a decline transaction
When a credit card is declined and the user tries to correct and resubmit the information, Authorize.net rejects the second submission with a duplicate transaction error. Of course the amount and invoice number will be the same. How can I fix this and still have a real duplicate rejected?
10-12-2011 03:18 PM
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The AIM API allows you to specify the window of time after a transaction is submitted during which the payment gateway checks for a duplicate transaction (based on credit card number, invoice number, amount, billing address information, transaction type, etc.) using the duplicate window field (x_duplicate_window). The value for this field can be between 0 and 28800 seconds (maximum of 8 hours).
The duplicate window value sets the amount of time required between duplicate transactions. A duplicate transaction error shouldn't be triggered unless all the values listed above are the same.

10-12-2011 11:36 PM
