unable to setup webhook

[hote]

Hello,

I'm currently setting up the webhook procedure.

The creation of the webhook works just fine, but Authorize does not set any data to the endpoint.

The endpoint exists and I can go manually to it, but when I do "Test Webhook" from Authorize nothing happens, as nothing, no traffic.

The error is semblable to this:

{'status': 500,
 'reason': 'PING_FAILED',
 'message': 'An error occurred while processing the request. Please note the correlation id for the request and contact Support for more details.',
 'correlationId': 'c8673b4e-1a79-493b-99f1-0e90d27ce7a5',
 'details': [{'message': 'Error occured in connecting to the endpoint: https://65f8-109-89-173-147.ngrok.io/payment/authorize/webhook. '}]}

Could you help me please ? 

Kind regards,

[MansourH]

This could be an SSL/TLS issue, you may want to check your certificate and try again.

Mansour

[hote]

Hello, thank you for the answer.

I'm passing through https and using TLS 1.2, I checked my certificate as you suggested but it is also okay.

I made a clean restart of my settings for authorize and used a new address but the errors are still the same.